client experience

Pitch 'ghosting' is not on in 2024
Feb 15, 2024
James Swan

Pitch 'ghosting' is not on in 2024

Pending a pitch, James Swan worked out his agency invested over $12,000 of resources responding to the brief; only for the brand in question (a self-professed ‘people-first business’) to neglect bothering to let them know the outcome.

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