Sayako Suetsugu

In Japan, customers are God
Aug 31, 2015
Sayako Suetsugu

In Japan, customers are God

In the 1960s, a Japanese comedian walked onstage and said “Okyaku-sama wa Kami-sama desu” お客様は神様です (customers are God). The comment stuck and has since been used as a signature phrase in many businesses.

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