reputation management
AI: An untapped hero in crisis management
When disaster strikes, effective response can mean the difference between recovery and lasting damage. RMIT University Vietnam’s Bui Quoc Liem unpacks how AI is reshaping business risk—from spotting warning signs to tracking sentiment, and enabling swift action.
Woes for Woolies: Woolworths CEO Brad Banducci announces retirement following disastrous media appearance
Australian supermarket Woolworths found itself in the midst of a reputational blitz this week, as CEO Brad Banducci walked out of a major Australian interview when pressed on unfair pricing tactics, then announced his retirement days after.
The case for location-based credibility
Where your content is seen is just as important as what it says.
Nike, Muji targeted in China consumer rights exposé
Both companies are accused of having misled consumers through their marketing.
DBS Bank chief offers public apology for its service disruption
SINGAPORE – DBS Bank CEO, Piyush Gupta has offered a public apology to his customers for the inconvenience caused by the sudden disruption of its banking and ATM services.
DBS Bank chief offers public apology for its service disruption
SINGAPORE – DBS Bank CEO, Piyush Gupta (pictured), has offered a public apology to his customers for the inconvenience caused by the sudden disruption of it banking and ATM services for nearly seven hours earlier this week.
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