prashant

Customer experience can no longer be an afterthought: David Shulman, global CEO, Havas CX
Mar 6, 2024
Anupama Sajeet

Customer experience can no longer be an afterthought: David Shulman, global CEO, Havas CX

With a mission to reshape brands through exceptional customer experiences, Havas' Shulman discusses strategies for balancing soaring consumer expectations with personalised and meaningful interactions in a fiercely competitive market.

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