chatbots

Aug 13, 2024

AI agents: The new frontier for brand engagement?

We Are Social's Manolis Perrakis explores how AI agents are reshaping communication strategies and customer experiences, offering marketers a potential 'silver bullet' to connect with digital audiences.

Jun 15, 2021

How voice AI is transforming the ecommerce space

Tech that allows online shoppers to interact with a voice assistant as naturally as they would with an in-store expert is closer to reality than you might think, a voice expert from GroupM writes.

Nov 29, 2018

Forrester's 2019 brand outlook: drop the toys and get back to work

Businesses will spend the next year getting down to the hard graft involved in digital transformation, the firm predicts, after races to invest in the latest innovations have proved less fruitful than imagined.

Apr 11, 2018

New AI chatbot to aid visitor influx for Tokyo 2020

The chatbot will help users with real-time information from official sources and insights from other users.

Nov 27, 2017

Alexa, what's the secret to using chatbots at events?

How AI-powered chatbots can help achieve your event objectives