Staff Writer
Apr 11, 2018

New AI chatbot to aid visitor influx for Tokyo 2020

The chatbot will help users with real-time information from official sources and insights from other users.

New AI chatbot to aid visitor influx for Tokyo 2020

With digital transformation set to contribute more than US$1 trillion to the Asia-Pacific GDP by 2021, it’s no surprise that the region is fertile ground for innovators and tech companies to roll out new products.

In 2017, about 6% of the region’s GDP was derived from digital products and services created directly through the use of digital technologies, such as mobility, cloud, and AI.

A recent case in point is the unveiling of a new AI-powered chatbot mobile travel app, Japan Trip Navigator. The chatbot – christened Miko – provides travelers in Japan with real-time information from official sources, insights from other users, and can help with hotels and other bookings.

Created in collaboration with Microsoft, Miko uses image recognition functions via Microsoft’s Cognitive Services AI platform, enabling it to provide information to users through their photos.

The app was rolled out to accommodate Japan’s dramatic growth of inbound visitors. In February 2018 alone, Japan welcomed 2.5 million visitors, marking its best February number to date. Monthly figures are expected to increase with Tokyo 2020 around the corner.

To feed demand, Japan National Tourism Organization will need a solution to help visitors navigate Tokyo, and arguably, the answer lies in AI.

“We see AI as a primary catalyst for further growth,” said Ralph Haupter, president, Microsoft Asia. “Our customers across Asia are already demonstrating a strong sense of urgency to integrate AI into their business as part of their digital transformation initiatives.”

Source:
CEI

Related Articles

Just Published

6 hours ago

Generation Greytt: The trillion-dollar market that ...

Armed with unprecedented pocket power and digital savvy, the over-50s are redefining what it means to age. Yet businesses remain fixated on youth, overlooking a demographic that's more adventurous, connected and ready to spend than ever before. Rajeev Lochan opines.

7 hours ago

TBWA dominates in Japan/Korea AOY 2024 awards

Accenture Song and TBWA walked home with multiple metals at the 2024 Campaign Asia-Pacific Agency of the Year awards for Japan and Korea. Check out the highlights here.

8 hours ago

Hong Kong's unique spirit: A 'Never Normal' love ...

Forget dim sums and skyscrapers, over 40 brands and influencers from Hong Kong join forces to embrace the city's chaotic charm, eclectic character, and resilient spirit in an unconventional campaign.

8 hours ago

Global ad spend to hit $1.08 trillion in 2024 as ...

WARC's latest study also reveals tech giants' intensifying dominance of global ad spend and social media leading unprecedented growth—but regulatory headwinds still threaten to reshape this burgeoning landscape.