Staff Reporters
Jun 26, 2020

Google Japan ad most emotionally engaging COVID work, says Unruly

Asia-Pacific scores six of the 10 most emotionally engaging global campaigns in an analysis by the video specialist.

Google Japan ad most emotionally engaging COVID work, says Unruly

We've all seen our share of emotional brand messages throughout the COVID-19 pandemic and ensuing lockdowns. Now Unruly has tested 52 ads globally on 18,500 consumers around the world using its EMO Index, which measures the intensity of emotions an ad generates compared to the territory average.  

It's found that ads in APAC have scored the highest emotional impact, with six of the top 10 emotional engagement scores coming from this region, including the top three.

Google's "Thank You" ad out of Japan was the runaway winner, with a +214% EMO Index score, meaning it is more than three times more emotional than the average ad in Japan. Moreover, Unruly says the same ad  also scored the highest for brand favourability and purchase intent. According to the results, 83% of viewers considered Google to be an empowering brand after watching the ad—34% higher than the Japanese average.

Sam Ho, insight and solutions manager at Unruly in Singapore, says in part this is because Google was also able to ensure its branding was present during the peak emotional moments, without interrupting the flow of the ad. It did so by including a distinctive search bar overlay, allowing Google to show how its services are helpful during the crisis without appearing exploitative. 

“The intensity of emotional responses by Japanese consumers to ads is typically 50% lower than the global average, so it’s surprising to see Google Japan’s: 'Thank You' stand out as the strongest performer when compared to 51 other COVID-19 related video ads," said Ho. "However, when you watch the ad, it’s easy to see why it performed so strongly. The whole ad is comprised of footage shot on mobile phones and captured from video calls, which creates an aura of authenticity and amplifies the sense of empowerment generated by the video's structure and content."  


The Singapore Government's "Together We Can" campaign (below) came second (+124% EMO score), followed closely by Tourism Australia's 'With Love from Aus' work (+122%). Singapore, it seems, had a knack for creating work that pulled the emotions, placing three others in the top 10: Air Asia's 'Keep Fighting, China' ranked sixth, Prudential's 'Together, Let's #DOGOOD' placed eighth, while Colgate work for Australia with 'Our Smiles Keep us Together' was 10th.

Ho says the findings indicate Singaporeans want ads to show how brands are supporting stakeholders, and the Gov.sg ad, which showcases people from all walks of life stepping up to support each other, warmed hearts.

Meanwhile, Tourism Australia's campaign was inspiring with beautiful images evoking strong feelings of happiness.

“There’s no pushy, salesy message, just promises of ‘repainted views and lighter horizon’ for travellers to enjoy once again, amplifying positive brand favourability and post-viewing intentions for Tourism AU," Ho said. "So, by staying in the minds of the consumers during this period, Tourism AU can immediately flip their switch from survival to revival once travel restrictions are lifted.”


 

Source:
Campaign Asia

Related Articles

Just Published

11 hours ago

Creative Minds: Jereek Espiritu pushes his ideas to ...

An intervention by a computer repairman drove Jereek Espiritu away from a career flying helicopters to a world of creative leaps and flights of fancy.

11 hours ago

UM launches Full Colour Media with a focus on ...

Full Colour Media is underpinned by a body of custom research conducted with more than 10,000 brands and with 5 million data points, culminating in a ‘Brand Patterns’ proprietary model designed to grow and differentiate brands.

13 hours ago

Campaign Global Agency of the Year Awards 2024: ...

With the final entry deadline for Agency of the Year Global fast approaching, we speak to judges who share their views on the biggest opportunities and challenges for 2025, and what they hope to see in winning entries.

13 hours ago

The 'laziest influencer' makes cleaning effortless—l...

S.C. Johnson's new mold-cleaning campaign features their least energetic spokesperson ever—a sloth whose main qualification is mastering the art of minimal effort.