JamiQ's Reputation Watch allows online conversation tracking in Singapore

Reputation Watch is a monitoring technology that will allow small and medium-sized businesses to track real-time online conversations about their brands on social media platforms such as blogs, forums, social networks, microblogs, and even on news sites from all over the world.

Users will also have access to a comprehensive dashboard which provides a trending analysis of conversations, as well as a complete historical archive of past conversations tracked.

“A restaurant could use Reputation Watch to understand which dishes the customers like the best. A bridal boutique could listen out for brides-to-be shopping for a wedding gown,” said Kelvin Quee, head of partnerships at JamiQ.

Lee Kai Hock, SingTel’s VP of business marketing, said, “It is important for companies to find new ways to serve their customers better and operate more efficiently. Cloud computing improves productivity, simplify their operations and significantly lower their costs."
 
SingTel's cloud services are offered on a monthly suscription basis, relieving comanies of a high initial investment and the complexities of managing IT systems and software.