Staff Writer
Sep 19, 2022

Melissa Henson: What does it take to truly change the game?

Manulife Philippines’ CMO and DEI lead on how a keen understanding of your consumer, curiosity, tenacity, and cooperation can lead to lasting change.

PARTNER CONTENT
This is part of a video series for the Asia-Pacific Power List 2022, created in partnership with Twitter as part of their global #LeadersforGood initiative. 
 
As chief marketing officer and DEI lead at Manulife Philippines, Melissa Henson is used to talking about change and the many forms it takes. Change is not only necessary for the insurance industry at large, but it’s also essential in Manulife’s goal of becoming the most digital customer-centric insurer in the industry. On top of a strong understanding of customers’ evolving attitudes, behaviours, and needs, Henson’s formula for lasting change includes curiosity, tenacity, and cooperation.
 
Watch the video to learn more and read about Henson’s insights on people-focused, empathetic leadership.
Source:
Campaign Asia

Related Articles

Just Published

22 hours ago

Cannes Lions Grand Prix winner faces scrutiny over ...

DM9, part of the DDB network, faces fallout over its Grand Prix-winning campaign for Consul Appliances, with Chief Creative Officer Icaro Doria stepping down after allegations of AI manipulation and unauthorised footage usage.

1 day ago

Cannes Lions faces calls to step up action on ...

Women sought refuge in the Empower Café when the Cannes Lions safe zones were not open.

1 day ago

WPP Media appoints first global client presidents ...

Caroline Foster Kenny and Stephanie Prager are the new global client presidents.