Diana Bradley
Mar 26, 2024

Kate Middleton’s cancer diagnosis is another reminder for social media managers to think before posting

Brands joked this week about “spotting” Kate, who hadn’t been seen in public for months.

Princess Kate said she is receiving chemotherapy on Friday. (Photo credit: Getty Images)
Princess Kate said she is receiving chemotherapy on Friday. (Photo credit: Getty Images)

There are some topics that brands should steer clear of on social media, such as 9/11purpose-washing and other controversial subjects that aren’t connected to their businesses.

The latest example is brands’ social media posts joking about “spotting” Catherine, princess of Wales, this week. They have not aged well.

In an emotional video on Friday, Kate revealed she has undergone treatment for cancer.

Until the video was posted, Kate’s whereabouts had been a mystery since her last public appearance in late December. Many social media users speculated why Kate had disappeared from the public eye for months, and that was fueled by a manipulated image distributed by Kensington Palace. 

On Wednesday, PRWeek posted a LinkedIn poll asking if the posts were in poor taste, at a time when Kate’s situation was unclear. The results found that 84% of nearly 600 respondents said the move by brands was risky, because the posts might not age well. Sixteen percent did not have an issue with it. 

Most social media managers have good intentions and just want to jump into the conversation and engage consumers on the trending topic of the moment — and pull some attention to their brands. But this is another lesson for them to think through a situation before they post, especially when it possibly involves an individual's health and well-being. 


Diana Bradley is associate news editor at PRWeek. 

 

 

Source:
PRWeek

Related Articles

Just Published

10 hours ago

Women’s cricket searches rose by 103% in 2024: ...

Live music events including Coldplay, Taylor Swift, Vijay Antony, and Diljit Dosanjh concerts also saw a 43% increase, according to the report.

10 hours ago

Pitch consultants respond to 'pay-to-play' ...

Industry body VoxComm said the rise of this model puts agency-client relationships at risk.

10 hours ago

Coach appoints Mother to creative account and ...

The latest campaign features actors Elle Fanning and Nazha, model and songwriter Koki, and rapper Youngji Lee, all of whom are global ambassadors for Coach.

11 hours ago

Do the latest holding company results signify a ...

Industry leaders weigh in on what Dentsu, Omnicom, Publicis Groupe and Interpublic Group results mean for media.